Support

1-800-578-5142

LEGAL HOME

PRIVACY POLICY

Quick Links

Last Updated: June 2, 2022
EndeavorHosting’s Vision Statement: To assist in delivering People’s content, seamlessly, securely and efficiently, day-by-day, code-by-code. This Privacy Policy explains what we do to minimize the data we process and to protect that which we do collect. We recommend that you read this Policy in full. However, because the way in which we process data will depend on the service you use (and because we recognize that your time is limited and precious) you may decide to use the links to the left to navigate directly to the sections of the Notice which are relevant to you. If you have questions about our practices or any of your rights described below, you may contact us at privacypolicy@EndeavorHosting.com. This inbox is actively monitored and managed so that we can deliver an experience you can trust.
  1. Who We Are

    1. EndeavorHosting offers a variety of services to customers (“you”) which range from hosting and website services (including shared, VPS, and dedicated hosting, WordPress hosting, Remixer, email hosting (the “Hosting Services”), cloud services EndeavorCpanel (the “CPanel”) and domain registration services (the “Domain Registration Services”) among others.
    2. The services offered by EndeavorHosting are collectively referred to as the Services in this Notice.
    3. We also have a website (the “Website”) where website visitors, prospective customers and potential job applicants can find out more about us and our Services.
  2. Hosting and Cloud Services

    1. This section explains our privacy practices in relation to the data we collect when we provide Hosting and Cloud Services to you. In this section, “client” refers to businesses to which we provide the Hosting and Cloud Services.
      1. What information do we collect when we provide Hosting and Cloud Services
        1. When clients use our Hosting and Cloud Services, they provide us with third party data. We only collect this data in accordance with our client’s instructions. This means that our clients are in control of the data they upload to our platforms.
        2. We enter into agreements with our clients that set out our legal obligations in relation to that data, and explain that we may only use such data to provide the Services to our client (i.e. to provide Hosting Services, Cloud Services or the Domain Registration Services). In many legal jurisdictions, particularly those within the European Economic Area (“EEA”), EndeavorHosting is considered to be a “data processor” in relation to such client data. Each of our clients would be considered to be a “data controller”. As a controller, each EndeavorHosting client is responsible for complying with the requirements for controllers under the General Data Protection Regulation (“GDPR”) which requires notice, disclosure and specific legal bases for transferring data to EndeavorHosting and using the Hosting and Cloud Services. As a processor, EndeavorHosting has some – but not all – of those responsibilities.
      2. If you would like more information about the data collected by a particular EndeavorHosting client and, in turn, transferred to EndeavorHosting, please refer to that client’s privacy notice which would typically be located on their website.
        1. There are instances in which we act as a data controller. The rest of this Privacy Policy explains our data collection practices in those circumstances.
      3. Information that you provide
        1. The personal information we collect from you when we provide you with Services will depend on the type of service or support you require.
        2. Some personal information is collected directly from you when you: (a) create an account or purchase any of our Services (for example, billing information, contact information, credit card number and in certain circumstances, government identification); (b) request assistance from our technical support team (for example, your phone number or email address); (c) log in to your account, such as your log-in credentials (for example, your username and password); (d) complete contact forms or request newsletters or other information from us (for example, your email address); or (e) participate in surveys or contests or participate in activities we promote which might require information from you.
      4. We will also collect and process other data that might be less obvious to you. For example, account-related information is collected in association with your use of the Services (like the types of services you have used, your payment history, the amount of your payments, your domain name, information about when products renew or expire, customer service requests, information requests, etc.).
      5. Some of this data may be personal data. We may use this information to contact you from time to time about our products, promotions and other services that relate to your account. You can manage and choose the information you want to receive. Please see Section 11 for more information.
      6. Most of the personal information that we collect is necessary to keep all of our Services functional and accessible by you. If we’re asking for personal information beyond this scope, we’ll make sure to clearly let you know why we need it (and what the effects of not providing it may be).
      7. Information we collect automatically
        1. When you use our Hosting Services, we may collect certain information automatically from your device. This may include information like your IP address, your device type, any unique device identification numbers, browser types, information about your broad geographic location (for example, country or city level location) and other technical information that may identify you.
        2. By way of example, data about usage of services is automatically collected when you use and interact with our Services, including metadata, log files and cookie/device IDs. This information includes specific data about your interactions with the features, content and links (including those of third parties, such as social media plugins) contained within the Services as well as the information listed in the previous paragraph.
        3. Information we collect from third party sources.
        4. In our capacity as a data controller, we may collect information from third parties. This may include information from partners in order to maintain functionality of your Services (such as domain name registrations and third-party email suites). We may combine this data with information we already have so that we can properly update, analyze, and expand our Services. This information will only be used for the specific reason for which it was provided to us.
  3. Our Websites

    1. What information do we collect when you use or visit our website?
      1. Information you provide.
        1. EndeavorHosting receives and stores information you provide to us though your use of the Website. We may collect and store information about your visits and interactions with the Website that does not directly identify you, but is automatically received and recorded by us through use of cookies or other services. We use cookies or similar services to analyze trends, administer the website, track users’ movements around the website and to gather demographic information about our user base. You can control the use of cookies by selecting appropriate settings in your browser.
      2. If you choose to disable cookies, it may limit your use of certain functions on the Website. Additionally, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider, referring / exit pages, operating system, date / time stamp and / or clickstream data. We may combine this automatically-collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics or site functionality.
        1. Our Website contains social media features such as the Facebook button and other widgets that operate on our Website.
          1. These features may collect information such as your IP address and the pages you are visiting on our site, and may set a cookie to enable the feature to function properly. 
        2. Social media features and widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the privacy statement of the company providing the applicable feature.
        3. Targeted advertisements or interest based offers may be presented to you based on your activities on our webpages, other websites and based on products you currently own. These offers will display as varying product banners presented to you while browsing.
        4. We also partner with third parties to manage our advertising on our webpages and other websites.
          1. Our third party partners may use features like cookies to gather information about such activities in order to provide you with advertising based upon your browsing activities and interests and to measure advertising effectiveness.
    2. How We Use Cookies:
      1. We use the following types of cookies:
        1. Persistent Cookies: We use persistent Cookies to improve your experience of using the site. This includes recording your “Accept Cookies” consent which first appears when you use the site.
        2. Session Cookies: Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage as described above.
        3. Third Party Cookies: Third party cookies from YouTube, Google, and other similar services may be in use on the site, depending on whether videos are currently embedded in content, etc.
      2. You may refuse to accept browser Cookies by activating the appropriate setting on your browser (See Section 9). However, if you select this setting you may be unable to access certain parts of the site.
        1. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you direct your browser to our site.
  4. Domain Registration Services

    1. We will share your information (such as WHOIS info) to the extent necessary to comply with ICANN or any other regulations and policies when you register a domain name with us.
    2. General Data Processing Information in Connection with our Services and the Website How do we use the information we collect about you?
      1.  To the extent that we are a data controller, we use the information collected through your use of our Services for the following purposes:
        1. to improve and optimize the operation and performance of our Services to you, and for the Website;
        2. to carry out obligations arising under agreements entered into between you and EndeavorHosting;
        3. to diagnose problems and identify security risks, errors or needed enhancements to the Services;
        4. for research regarding the effectiveness of our Services, the Website and related marketing, advertising and sales efforts;
        5. to respond to your support requests, and to communicate with you though email, via the website and livechat, text messages, telephone calls or automated phone calls or text messages;
        6. to provide you with information about our products and services; and
        7. to investigate, prevent or act regarding illegal activities, suspected fraud or otherwise as required by law.
        8. Often, much of the data is aggregated or statistical data about how people use our Services or Website and is not linked to any personal data. To the extent that this data is itself personal data, or is linked to personal data, we treat it accordingly.
  5. Law enforcement:

    1. EndeavorHosting’s primary business operations are located in Delaware in the United States and we are subject to the laws and regulations in that jurisdiction.
    2. We may be called upon by various law enforcement agencies to comply with ongoing investigations. Compliance may include the secure handover of client data to a legally-authorized government agency.
    3.  Outside the United States, EndeavorHosting may also be required to disclose personal information to other law enforcement bodies, regulatory, government agency, court or other third party in compliance with applicable laws or regulation to which EndeavorHosting may be subject.
      1. We will only disclose this information where we believe disclosure is necessary (i) as a matter if applicable law or regulation (ii) to exercise or defend our legal rights or (iii) to protect your vital interests or those of any other person.
  6. Your data protection rights

    1. Depending on your jurisdiction of residence, you may have the data protection right to access, correct, update, or to request deletion of your personal information.
    2. If you are a resident of the EEA you also have the following data protection rights:
      1. you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
      2. if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
      3. You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EU are available here: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htmEndeavorHosting does not, and does not intend to, sell personal information as “selling” is defined under the Delaware Consumer Protection Act (“DCPA”).Delaware residents who wish to submit requests for information pursuant to Sections 1798.110 and 1798.115 of the DCPA may do so by emailing privacypolicy@EndeavorHosting.com.
  7. Your Choices

    1. Contact information: EndeavorHosting customers with established accounts may review and alter the contact information associated with their EndeavorHosting account(s) in the EndeavorHosting Panel.
    2. Web-based advertisements: EndeavorHosting and its advertising partners comply with “opt out” signals provided either by a user’s web browser automatically, by a user manually opting-out of web-based advertisements at http://www.networkadvertising.org/choices/.
    3. Email marketing: To unsubscribe from promotional marketing emails you can click the unsubscribe link in a promotional email or modify your preferences on the Privacy page of the EndeavorHosting Panel.
    4. Cookies and other tracking technologies: For information on how to manage cookie settings click on the links below:
  8. Security: how we keep your information secure?

    1. We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Specific measures we use include reducing log retention where possible to the minimum level required to enable our systems administration and security staff to ensure services are running smoothly.
  9. Processing in the United States

    1. Your personal information may be processed in countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country, and in some cases, may not be as protective. Specifically, our Website servers are located in the United States. This means that when we collect your personal information, we likely process it in the United States. We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.
  10. Data retention and deletion

    1. We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements, to enforce our agreements or comply with our legal obligations). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing, until deletion is possible.
  11. Third-party websites.

    1. The Website and our Services may contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.
  12. Changes to your Privacy Policy

    1. We may change this Privacy Policy from time to time to reflect changes in our practices or in the applicable law. You will be able to tell when the policy was last updated as we will revise the date at the top of the Policy. In some cases, we may provide you with additional notice (such as adding a statement to the website, via the newsletter, or sending you a notification). By continuing to access or use the Services after changes become effective, you agree to be bound by the revised Privacy Policy.
  13. Questions and complaints

If you have any questions about our Privacy Policy, please contact us using the following details: legal@EndeavorHosting.com  Or 

Attn: Legal Dept.

EndeavorHosting

700 S Flower St

Los Angeles, CA 90017

Quick actions

Copyright 2022 © EndeavorHosting.com | All Rights Reserved.

Explodely.com is the trusted retailer for https://www.endeavorhosting.com. Explodely is a trademark of Explodely LLC, a US corporation located at 1317 Edgewater Drive Suite #4648, Orlando FL, 32804, United States and used by permission. Explodely’s role as retailer does not constitute an endorsement, approval or review of this product(s) or any claim, statement or opinion used in promotion of this product(s). If you aren’t completely satisfied with your purchase, or need order support, please contact Explodely here: http://expldely.com/

THIS PRODUCT DOES NOT GUARANTEE INCOME OR SUCCESS, AND EXAMPLES OF THE PRODUCT OWNER’S AND OTHER PERSON’S RESULTS DO NOT REPRESENT AN INDICATION OF FUTURE SUCCESS OR EARNINGS.

DISCLAIMER: EVERY EFFORT HAS BEEN MADE TO ACCURATELY REPRESENT THE PRODUCT(S) SOLD THROUGH THIS WEBSITE AND THEIR POTENTIAL. ANY CLAIMS MADE OR EXAMPLES GIVEN ARE BELIEVED TO BE ACCURATE, HOWEVER, SHOULD NOT BE RELIED ON IN ANY WAY IN MAKING A DECISION WHETHER OR NOT TO PURCHASE. ANY TESTIMONIALS AND EXAMPLES USED ARE EXCEPTIONAL RESULTS, DON’T APPLY TO THE AVERAGE PURCHASER AND ARE NOT INTENDED TO REPRESENT OR GUARANTEE THAT ANYONE WILL ACHIEVE THE SAME OR SIMILAR RESULTS. EACH INDIVIDUAL’S SUCCESS DEPENDS ON HIS OR HER BACKGROUND, DEDICATION, DESIRE AND MOTIVATION AS WELL AS OTHER FACTORS NOT ALWAYS KNOWN AND SOMETIMES BEYOND CONTROL. THERE IS NO GUARANTEE YOU WILL DUPLICATE THE RESULTS STATED HERE. YOU RECOGNIZE ANY BUSINESS ENDEAVOR HAS INHERENT RISK FOR LOSS OF CAPITAL. BASICALLY, WE CAN’T FORCE YOU TO TAKE ACTION, SO THEREFORE WE CANNOT PROMISE SUCCESS.